Position Description
Job Title: Benefits Specialist
Job Code: NABS08192013
Location: Barrie, Brockville, St. Catherines
Category: HRA
Total Positions: 1
Start Date: Immediate
Job Description: The Benefit Specialist will report directly to the Human Resource Manager on all benefit functions and responsibilities. The Benefits Specialist is responsible for planning and completing the day-to-day operations of group benefit programs. To be successful in this role the ideal candidate must have some knowledge and understanding of benefits and provide excellent customer service. The primary day to day purpose and focus of this position is largely dictated by the immediate needs of the business.


These duties are changeable according to the natural evolution of the Company. They will include principally:

Benefit Specialist

-Process all benefit enrollment, change, termination and associated communication.
-Audit and process monthly benefit invoices.
-Processes benefit enrollment via phone and online by explaining benefit eligibility to employees.
-Verify benefit enrollments using reconciliation procedures.
-Responsible for maintenance of employee benefit files and updating of employee payroll records.
-Assists in answering employee questions regarding the benefit programs.
-Ensures confidentiality of records and adheres to established record keeping and retention guidelines.
-Maintain beneficiary forms and benefit file records.
-Assist with Annual Open Enrollment.


This post requires:

-proactively promote the TransVision objectives
-a high level of morale and a sense of loyalty to TWW
-absolute trustworthiness
-extreme attention to detail and accuracy
-a high level of confidentiality and responsibility,
-the ability to work as part of a team,
-good organisation skills,
-good communication skills (written and oral),
-ability to use own initiative, an ability to work on a variety of tasks simultaneously.

Qualification and experience

-Minimum of two years clerical/administrative experience in Human Resources field with emphasis on Employee Benefits.
-Excellent oral and written communication skills.
-Possesses exceptional time management skills and strong organizational skills.
-Ability to work under pressure and meet deadlines with a high degree of professionalism and attention to detail.
-Ability to manage job functions while maintaining employee relationships.
-Demonstrate Microsoft Office Outlook, Excel, and Word competence.
-Flexibility to quickly adjust to changes in priorities.
-Possesses exceptional verbal and written communication skills.
-Due to the nature of our business you must be able to work variable shifts, weekends, nights, and holidays.

It will help if you…

-have experience in the industrial sector and/or with large companies
-have received a post secondary diploma in Human Resources or equivalent

Personality profile:

-Have a strong sense of responsibility
-Be able to use your initiative within the limits of the company policies and procedures
-Be able to communicate effectively with people
-Have the ability to work under pressure while maintaining accuracy
-Be adaptable to changing working environments
-Instigate trust and integrity in others.
-Have a high level of commitment
-Have a service provided attitude to other personnel in the contact centre
-Thrive in an ever changing environment, with the ability to manage change
-Ability to learn new tasks quickly

People Management: No
Salary: To be determined
Employment Type: Full Time
Shift: Open
Experience: 1-2 Years Experience
Travel: -NA-
CONTACT DETAILS: Interested in this position?
If so, please send your CV by email to the following address or just click 'Apply Online' link.
  Name      : Careers
Email      :

Posted on: 19-8-2013

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