Position Description
Job Title: Human Resource Assistant
Job Code: NAHRA03202013
Location: St. Catherines
Category: HRA
Total Positions: 1
Start Month: April
Job Description: The Human Resources Assistant reports directly to the on-site Human Resources Manager. The primary objective is to support the HR department in a range of tasks and responsibilities. The overall objective is to increase employee and shareholder satisfaction.


This list is not complete. According to the size of the department these projects will be (partially or completely) related to the Human Resources Group.

These duties are changeable according to the natural evolution of the Company. They will include principally:

Human Resources

-Internal and external recruitment
-General administrative tasks (hiring, on boarding, managing and updated personal files, reporting on attendance/attrition/advertising/recruiting, supporting training, responding to resignation/dismissals, leaves of absences, requests for accommodation etc…)
-Managing Recruitment Budget as needed.
-Payroll calculations as needed
-Providing advice and support to supervisors/management
-Administrative, operational and legal assistance to the North American Region
-Providing advice and help to employees
-Updating internal guidelines and procedures
-Assist with University recruiting programs as needed
-Know site capacity and proactively reach out to resource and Account Management team with employee pool numbers. Analyze site attrition per campaign and actively create pools of potential employees to backfill attrition.
-Analyze skill deficiencies based on applicant testing and suggest ways to enhance these skills through creative avenues such as partnering with local education facilities or internal unpaid training seminars.
-Participate in data analysis to identify opportunities for continuous improvement of the company processes

Process Integrity

-Respect Transcom WorldWide HR guidelines and processes.
-Continuously review HR procedures and make suggestions for improvements.


This post requires

-proactively promote the TransVision objectives
-a high level of morale and a sense of loyalty to TWW
-absolute trustworthiness
-extreme attention to detail and accuracy
-a high level of confidentiality and responsibility,
-the ability to work as part of a team,
-good organisation skills,
-good communication skills (written and oral),
-ability to use own initiative, an ability to work on a variety of tasks simultaneously.

Qualification and experience

To qualify for this role you must

-minimum three (3) years experience in a Human Resources capacity, preferably with experience in all levels of recruitment and employee relations
-have good knowledge of Microsoft Office Software (Word, Excel, etc)

It will help if you

-have experience in the industrial sector and/or with large companies
-have received a post secondary diploma in Human Resources or equivalent

Personality profile:

To be successful in this role you must

-Have a strong sense of responsibility
-Be able to use your initiative within the limits of the company policies and procedures
-Be able to communicate effectively with people
-Have the ability to work under pressure while maintaining accuracy
-Be adaptable to changing working environments
-Instigate trust and integrity in others.
-Have a high level of commitment
-Have a service provided attitude to other personnel in the contact centre
-Thrive in an ever changing environment, with the ability to manage change
-Ability to learn new tasks quickly
People Management: No
Salary: To be determined
Employment Type: Full Time
Experience: 2-5 Years Experience
Education: High School or equivalent
Travel: -NA-
CONTACT DETAILS: Interested in this position?
If so, please send your CV by email to the following address or just click 'Apply Online' link.
  Name      : Careers
Email      :
Phone     : +1 877 637 2615

Posted on: 20-3-2013

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