BrilliantHire
Position Description
Job Title: Pre-Sales Business Development Manager - 1 Year Contract
Job Code: NAP-BDM09112012
Location: St. Catherines
Category: BDM
Total Positions: 1
Start Date: Immediate
Job Description: Pre-Sales Business Development Manager - 1 Year Contract

Responsibilities
-Identify and develop new business opportunities for a BPO relationship across North America
-Develop and implement a customer relationship growth strategy to build a long-term relationships with new logo clients
-Design and Engage prospects through a Multi-Dimensional outreach program including Social Media, Direct Calling and Emailing Campaigns, Trade Show, and Webinar Hosting
-Manage a portfolio of multi-vertical leads, establishing key messaging and value propositions via Nurture program, while continuously evaluate and modify existing Nurture Program to reduce lead development time quarter over quarter.
-Partner with the Content Development Manager to develop and execute “nurture” marketing plan ensuring alignment with regional and global strategy to meet objectives related to the following groups of targets: % advancement (overall), and various direct marketing KPI, Nurture Program Management KPI
-Identify, Research and Engage New Logos/Leads and Organizations needed to maximize Transcom’s inclusion in RFP Process, or direct contracting opportunities.
-Develop strong relationships with key support areas within Transcom, including the VPs of Sales, Account Managers/Directors and Deal Management Teams.
-Develop an independent referral source (Centers of Influence) by leveraging existing networks and building new networks within the community to facilitate new client acquisition
Skills & Knowledge
-Demonstrated strength in business development and customer relationship management skills
-Understanding of how to use industry tools for outreach campaigns, lead identification research and open RFPs.
-Sound judgment coupled with a strong understanding of Direct Marketing legislation and practices
-Ability to develop and establish effective long-term relationships with influencers, business contacts and external partners
-Thorough knowledge of Transcom’s services, policies and procedures
-Team player with a thorough understanding of the dynamics of the call centre environment
-Excellent interpersonal and communications skills
Educational background & experience
-Bachelor degree in Marketing or Business Administration
-An experienced BDM with 2-5 years of experience in the contact centre environment, with proven sales skills that has a passion for entrepreneurship
People Management: Yes
ADDITIONAL DETAILS:  
Salary: To be determined
Employment Type: Full Time
Experience: 2-5 Years Experience
Education: Bachelor's Degree
Travel: 25%
Additional Notes: Wage will be determined by experience.
CONTACT DETAILS: Interested in this position?
If so, please send your CV by email to the following address or just click 'Apply Online' link.
  Name      : Careers
Email      : careers.na@transcom.com
Phone     : +1 877 637 2615
APPLY NOTES:  
  Please send cover letter and resume to careers.na@transcom.com
   
 

Posted on: 11-9-2012

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